On 9th January, 2024, someone needed to buy several drugs for an urgent medical situation but didn’t have enough money.
The Offokaja Foundation intervened and contributed to the payment.
Here is a get-well-fast wish for the beneficiary.
Donate USD or NGN to help us do more.
On social media, I frequently read people saying that SERAP just sues the government every week but they hardly see immediate results of those lawsuits.
This reminds me of news of one of our lawsuits we shared on social media. By evening some people were asking us what the judgement was of the lawsuit. Hahaha. It’s not that immediate.
The truth is that court cases rarely end in one day. Some end in months. And then, there are cases that clearly drag on for longer than they should.
Prolonged duration of lawsuits are not always the fault of the plaintiffs who initiated the suit. In fact, many plaintiffs would prefer the judgement of the case to be given on the very day the lawsuit is filed.
For those asking what results SERAP has gotten from its frequent lawsuits, I can tell you one for free. They once uncovered a 3 billion Naira corruption through their lawsuit. Isn’t that a huge result?
Should SERAP stop public interest litigations just because the results take some time to materialize? The resounding answer from our side is a Big ‘No!’
An organization like SERAP is surely needed.
We made cash transfers of 2000 Naira each to 10 beneficiaries today January 5, 2023. The cash transfers are aimed at putting smiles on the faces of the needy in this difficult economic times.
We hope this could help with things like food, transport fare, medication and other basic needs.
Below are screenshots of the 10 transfers:
Donate to help us do more.
It pains Nigerians when they look around the other houses in there neighborhood and see that only them do not have electricity supply. E dey pain eh!
But that is sometimes the reality. And sometimes this is because the electricity distribution company (disco) abruptly cut their electricity supply, sometimes without even informing the consumer.
According to consumer protection regulations the disco is supposed to provide reliable electricity for consumers and tell them before disconnecting their electricity supply.
Sometimes Nigerian consumers may decide to see a lawyer but may back down if the cost of taking the case to court is too much. We have also heard or seen stories of Nigerian consumers who take the law into their own hands and thus get on the wrong side of the law.
But the National Electricity Regulation Commission NERC has provided a cheaper and legal way that may be used to pursue such issues without breaking the bank or committing an offence that could lead to arrest and prosecution. That is what we will talk about today.
Please note the information provided in this article is general in nature and should not be considered a substitute for personalized legal advice.
If an electricity consumer feels their electricity supply has been unfairly disconnected, they can send an email of their complaint to their disco
including in that email details about the alleged unfair disconnection such as meter number, and phone number to facilitate communication in resolving the issue.
The consumer can get the official customer complaint email address and phone numbers of their electricity distribution company from this resource article provided by NERC. When on the page they can click on their own disco to get it’s contact details.
Contact through the disco’s email address can help the consumer document the process in case it is needed for future reference.
The serial number in the disco’s response email can be useful for tracking the complaint through phone calls. So, the consumer should consider writing it out.
The general rule in this kind of complaint is to give the disco a chance of one month to see if they’ll rectify the issue complained about.
If the electricity consumer’s concerns aren’t addressed within a month, he/she may consider escalating the matter to NERC itself by writing a complaint to NERC and attaching a copy of the complaint earlier sent to the disco.
NERC has binding powers over the discos, and can enforce corrections if the consumer has truly faced unjust disconnection. NERC has various appeal stages if the consumer is dissatisfied.
It is hoped that along the route from complaining to the disco to the various escalation steps the consumer gets effective remedy.
We heard about an accident victim at risk of losing both legs to amputation and decided to send an urgent donation to help cover his urgent medical treatment.
We hear that the hospital wants to stabilize him first before he is taken for further urgent treatment.
And we hope for the best.
Help us increase our capacity to save lives from accidents and health emergencies through timely donations.
What’s usually involved in accident victims is first to put the person out of immediate danger. Then to fight to save the person from any loss of limbs.
Your donation can keep us ready to provide humanitarian Intervention when it is urgently needed.